Police are often not equipped to deal with mental health callouts. Alternative first responders are better placed to de-escalate tension and reduce harm
When police tasered and killed Clare Nowland – a 95-year-old aged care resident with dementia – after her nursing home called triple zero for help managing her behaviour, her family were devastated and the public was shocked.
How could a frail and elderly woman on a walking frame, albeit grasping a steak knife, die in such a violent way?
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